Protection of Personal Information
at spade46
spade46 treats every player's privacy as a priority. This policy explains in detail how we collect, store, use and protect your personal data in line with international data protection best practices.
This policy takes effect from 1 January 2026 and fully replaces all previous versions.
Why Your Privacy Matters to spade46
We build trust through transparent, secure and responsible data handling practices.
Advanced Data Security
All player personal data is stored using 256-bit SSL encryption and secure server infrastructure. spade46 uses internationally recognised security protocols to ensure your information is always protected.
No Data Sharing Without Consent
spade46 will not sell, transfer or disclose your personal information to any third party without your explicit consent, except as provided in this policy or required by law.
Full Control in Your Hands
Every player has the right to access, correct or request deletion of their personal data. We provide easy channels for you to manage your account information with complete autonomy.
Limited and Purpose-Driven Data Collection
spade46 only collects information that is genuinely needed to deliver services, process transactions, meet licensing requirements and ensure player account security.
Clear Data Retention Periods
Personal data is retained only for as long as required for the stated purposes. Once that period ends, data will be securely deleted or anonymised in accordance with our internal procedures.
International Licensing Compliance
As a platform operating under international licensing, spade46 is subject to strict data protection requirements. This includes Know Your Customer (KYC) procedures and anti-money laundering measures.
spade46 Privacy Policy in Detail
Please read each of the following sections carefully. Continued use of the spade46 platform indicates that you have read and agreed to this policy.
Introduction and Scope of This Policy
This Privacy Policy is issued by spade46 ("we", "platform") and applies to all individuals who register, browse or use the spade46 platform through the website spade46.one, including players who access slot, live casino and sports betting services.
This policy describes the types of information we collect, how it is used, to whom it may be disclosed, the rights you hold as a data subject, and the steps we take to keep it secure. This policy is to be read alongside the platform's Terms & Conditions and should be fully understood before you use any of our services.
🔒 By registering an account or using spade46 services, you confirm that you have read, understood and agreed to the provisions contained in this Privacy Policy.
Personal Information We Collect
spade46 collects several categories of personal information depending on the type of interaction you have with the platform. This information is collected directly from you or automatically when you use our services.
Identity Information:
- Full name as per identification card (MyKad) or passport
- Identification card or passport number
- Date of birth (for age 21+ verification)
- Current residential address
- Mobile phone number
- Email address
Financial and Transaction Information:
- E-wallet account details (Touch 'n Go eWallet, DuitNow)
- Online banking account information (FPX)
- Cryptocurrency wallet addresses (USDT, BTC, ETH)
- Deposit and withdrawal history
- Transaction records and account balance
Technical and Usage Information:
- IP address and general location data
- Device type, operating system and web browser
- Account login and logout records
- Game history and betting activity
- Cookie and user session data
Purposes for Data Collection and Use
The personal information you provide or that we collect automatically is used solely for the following stated purposes:
- Processing account registration and identity verification (KYC)
- Processing deposit and withdrawal transactions securely
- Verifying that you meet the minimum age requirement of 21 years
- Providing customer support services via live chat and email
- Sending account-related information, promotions and platform updates
- Identifying and preventing fraud, money laundering and illegal activities
- Complying with legal obligations and international licensing requirements
- Analysing usage patterns for platform improvement purposes
- Ensuring game integrity and system security
⚠️ spade46 does not use player personal data for any third-party marketing purposes without your explicit consent. You may withdraw marketing consent at any time through your account settings or by contacting our customer support.
Disclosure of Information to Third Parties
In certain circumstances, spade46 may need to share your personal information with specific parties. Any such disclosure is done with care and only when genuinely necessary:
- Payment Service Providers: Transaction information is shared with legitimate payment providers such as e-wallet platforms and banking institutions for the purpose of processing deposits and withdrawals.
- Game Software Providers: Minimum technical data is shared with game providers to ensure smooth game sessions and the integrity of results.
- Regulatory Bodies: spade46 is required to comply with directions from licensing bodies and relevant authorities when lawfully requested.
- Legal Proceedings: We may disclose information in response to valid court orders, subpoenas or legal proceedings.
All third parties that receive your personal data from spade46 are subject to binding data protection agreements, ensuring they handle that information to a standard consistent with our policy.
Cookies and Tracking Technologies
spade46 uses cookies and similar tracking technologies to improve the platform experience. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
- Essential Cookies: Required for basic platform functions such as login session verification and account security. These cookies cannot be disabled.
- Performance Cookies: Collect information about how you use the platform for improvement purposes. This data is collected in aggregate and does not identify you individually.
- Functional Cookies: Remember your preferences such as language and display settings to provide a more personalised experience.
You can control and delete cookies through your web browser settings. However, disabling certain cookies may affect your ability to use some features of the spade46 platform.
Data Security and Protection Measures
spade46 takes seriously its responsibility to protect your personal data. We use multiple layers of technical and operational security:
- 256-bit SSL/TLS encryption for all data transmission between your device and our servers
- Servers protected by firewalls and intrusion detection systems
- Strict internal access controls — only authorised staff may access sensitive data
- Regular security audits by independent cybersecurity teams
- Two-factor authentication (2FA) for internal system access
- Established incident response procedures in the event of a data breach
🔐 Although we take all reasonable steps, no security system can guarantee absolute protection. We encourage you to use a strong password and not share your spade46 account login details with anyone.
Data Retention Period
spade46 stores your personal information only for as long as necessary based on the purpose for which it was collected, or as required by applicable laws and regulations.
- Active account data: Retained for as long as your account is active and updated regularly.
- Financial transaction data: Retained for the period required by applicable licensing and financial law requirements.
- Marketing data: Retained until you withdraw your consent.
- Technical log data: Retained for as long as necessary for security and investigation purposes.
Once the set retention period ends or when data is no longer needed, spade46 will securely delete or anonymise that data in accordance with established internal procedures.
Cross-Border Data Transfers
As an online platform operating under international licensing, your personal information may be processed or stored on servers located outside Malaysia. Any such data transfer is carried out in compliance with strict data protection requirements.
spade46 ensures that all cross-border data transfers are protected by appropriate safeguards, including the use of standard contractual clauses or ensuring that data recipients are located in jurisdictions that provide an adequate level of data protection.
Children's Privacy
spade46 services are exclusively for individuals aged 21 and above. spade46 does not knowingly collect personal information from individuals below that age.
⚠️ If you believe that a minor has registered an account or provided us with their personal information, please contact the spade46 customer support team immediately. We will take steps to delete that information and close the relevant account as soon as possible.
Privacy Policy Updates
spade46 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in platform practices, legal requirements, or other relevant factors. Any material updates will be communicated to you via email or platform notification.
Continued use of the spade46 platform after any policy update is considered your acceptance of those changes. We encourage you to review this page periodically to stay informed about how we handle your personal data.
Your Rights as a Data Subject
spade46 fully respects and upholds the following rights you have in relation to your personal data.
Right of Access
You have the right to request a copy of the personal information we hold about you at any time through our customer support.
Right to Rectification
If any information we hold is inaccurate or out of date, you have the right to request that we correct it without delay.
Right to Erasure
Under certain circumstances, you may request that your personal data be deleted. This request is subject to applicable legal and licensing obligations.
Right to Object
You have the right to object to the processing of your personal data for certain purposes, including direct marketing, and we will honour that request.
Right to Restriction
You may request that we restrict the processing of your personal data in certain situations, such as while a dispute about data accuracy is ongoing.
Right to Data Portability
You have the right to receive the personal data you have provided to us in a machine-readable format for transfer to another service provider.
Withdrawal of Consent
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
How to Submit a Request
To exercise any of the above rights, contact the spade46 customer support team via 24/7 live chat or email at [email protected].
Frequently Asked Questions About spade46 Privacy
Answers to questions commonly asked by players regarding personal data protection on our platform.
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